+44-20-3695-1294 (ID:257732)
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Customer Support


Context Help

If you get lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each page. A pop-up window will show up. It includes comprehensive info about all the operations that you can perform on the given page. Each pop-up window opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide library of how-to videos describing how to use our Control Panel. They're meant for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you need, check out our extensive FAQ database, which contains questions asked by real clients and offers practical solutions. We regulary "revamp" our FAQ section with new Q&A's in order to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our fantastic team of customer support engineers available 24/7 and ready to help you with any query. Each trouble ticket you open will be responded to in less than sixty minutes (the average response time is just twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 257732

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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